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Tag: customer service

Posted inHotels

Oakwood introduces mobile in-room bar service

Following a trial in Singapore, the serviced apartment operator has introduced a new mobile bar service in an effort to upturn the Club Lounge concept.

June 15, 2021June 9, 2021
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Posted inTechnology

IHG launches in-room guest service app, IHG Studio

December 13, 2019December 13, 2019
Posted inTechnology

Trip.com to focus on customer service in Australia

May 23, 2019November 19, 2021
Posted inHotels

New hotel tech software breaking language barriers

December 11, 2018February 20, 2023

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