William Angliss Institute has been appointed to help build a skilled Indigenous tourism and hospitality workforce through the National Indigenous Training Academy at Ayers Rock Resort.
Australia’s Minister for Tourism, Martin Ferguson said William Angliss was the successful applicant for a million dollar Strategic Tourism Investment Grant, and will develop and deliver a tailored business skills curriculum through the Indigenous Land Corporation’s (ILC) National Indigenous Training Academy.
The William Angliss Institute is the largest specialist single purpose provider of tourism, hospitality and foods training in the Southern Hemisphere and has experience in delivering Indigenous training in Western Australia, Victoria, South Australia and the Northern Territory.
This grant builds on the work by the Institute, in partnership with the ILC, to train Indigenous trainees at the Ayers Rock Resort through the Australian Government’s Indigenous Employment Program.
Ferguson said using the National Tourism Accreditation Standards, the training by William Angliss will include customer service and understanding customer expectations, preparing plans for business, marketing, environmental management and health and safety.
“Importantly it also includes a mentoring program which will match students with mentors who have hands-on business experience,” Ferguson said.
“There is a lot of local interest in this training and over the long-term it is expected to improve the Indigenous tourism experience in the region by not only increasing a trained local workforce, but also expanding the diversity and quality of Indigenous businesses.”
Ferguson said Strategic Tourism Investment Grants under the T-Qual Grants program offer funding to eligible tourism projects aimed at delivering three key national priorities – Indigenous tourism, economic development and tourism employment.
William Angliss Institute has been appointed to help build a skilled Indigenous tourism and hospitality workforce through the National Indigenous Training Academy at Ayers Rock Resort.