Crown Towers Sydney wins Metropolitan Deluxe Hotel of the Year

Newly formed peak industry body Accommodation Australia celebrated its first NSW Accommodation Awards for Excellence at The Fullerton Hotel in Sydney on Thursday July 20, in front of a crowd of more than 700 industry and political leaders.

Crown Towers Sydney, Spicers Sangoma Retreat, QT Newcastle and Novotel Wollongong Northbeach were among the big winners on the night.

Crown Towers Sydney took the title of Metropolitan Deluxe Hotel of the Year, while Spicers Sangoma Retreat was awarded sister title, Regional Deluxe Hotel of the Year.

The Star Sydney once again took home the award for Superior Hotel of the Year, as well as Best Environmental/Sustainability Practices, Chef of the Year and Conference and Events Talent of the Year. QT Newcastle claimed Regional Superior Hotel of the Year.

The prestigious Hall of Fame inductee for 2023 was EVT Director of Hotels and Resorts, Norman Arundel, while Hotel Executive of the Year went to The Fullerton Hotel’s General Manager, Rob Weedon, with the hotel also winning awards for Outstanding Community Contribution, and Conference and Events Venue of the Year.

Winners at the 2023 NSW Accommodation Awards for Excellence

Former NSW members of both Tourism Accommodation Australia and the Accommodation Association of Australia were among the attendees that gathered to recognise more than 300 finalists across 37 categories.

Speaking at the awards, Accommodation Australia NSW Co-Chair Richard Doyle highlighted the importance of the recent amalgamation of the two associations.

“Accommodation Australia is a new beginning. A chance to build something new from the ground up,” he said.

“We have created a single, strong and focused voice for our sector. We have combined our talent and resources to create a united and disciplined body that can represent and advocate for you, your business and your employees at all levels.”

Accommodation Australia NSW Co-Chair Patrick Lonergan spoke of the importance of the $17.8 billion accommodation industry to the NSW economy, employing over 400,000 people.

“I am proud of the contribution NSW hotels make and our members should be too,” he told those gathered.

Redeveloped/Refurbished Hotel of the Year was awarded to the new-look InterContinental Sydney., while Skye Suites once again claimed Apartment/Suite Hotel of the Year for its Green Square property.

Restaurant of the Year (Deluxe Hotels) was awarded to Altitude at Shangri-La Sydney and Restaurant of the Year (Mid-Range-Superior Hotels) was won by The Wintergarden at The Hydro Majestic Hotel Blue Mountains.

The inaugural winner of the Disability Inclusion and Access Award category was Rydges Resort Hunter Valley.

2023 Hall of Fame Inductee EVT Director Norman Arundel

Accommodation Australia NSW Manager, Stacey McBride, congratulated all the winners, highly commended recipients, and finalists, saying the industry is in a strong position.

“The merger was a long and complex process and to finally see everyone gathered under one roof, celebrating the combined achievements of our NSW accommodation industry made all the hard work worthwhile,” she said.

“Never before has our industry been as strong, as agile, and as united as it is right now and will continue to be into the future.”

Relations and Work Health and Safety, the Hon. Sophie Cotsis, MP was a guest
speaker on the night, while Special Minister of State, Minister for Roads, Arts, Night-time
Economy and Music, Jobs and Tourism the Hon. John Graham, MLC made a video appearance.

See the full list of winners below:

BEST INNOVATION PROJECT

WINNER

Hotel Etico

OUTSTANDING ACHIEVEMENT IN TRAINING

WINNER

Four Seasons Hotel Sydney

HIGHLY COMMENDED

Rydges Resort Hunter Valley

OUTSTANDING COMMUNITY CONTRIBUTION

WINNER

The Fullerton Hotel Sydney

HIGHLY COMMENDED

Rydges Resort Hunter Valley

BEST ENVIRONMENTAL/SUSTAINABILITY PRACTICES

WINNER

The Star Sydney

HIGHLY COMMENDED

Crystalbrook Byron

DISABILITY INCLUSION AND ACCESS AWARD

WINNER

Rydges Resort Hunter Valley

CONFERENCE AND EVENTS VENUE OF THE YEAR

WINNER

The Fullerton Hotel Sydney

HIGHLY COMMENDED

Crowne Plaza Terrigal Pacific

BEST MARKETING CAMPAIGN

WINNER

Oaks Cypress Lakes Resort

HIGHLY COMMENDED

InterContinental Sydney

ENGINEER OF THE YEAR

WINNER

Yi Ding Fairmont Resort Blue Mountains

HIGHLY COMMENDED

Anton Van den Brink Sheraton Grand Sydney Hyde Park

FINANCE TALENT OF THE YEAR

WINNER

Sandeep Saini View Sydney

HIGHLY COMMENDED

Laurencia Diella Hilton Sydney

IT TALENT OF THE YEAR

WINNER

Harmeet Charan InterContinental Sydney

HIGHLY COMMENDED

Mike Waldinger PARKROYAL Darling Harbour

REVENUE/YIELD TALENT OF THE YEAR

WINNER

Oliver John Ruf Park Hyatt Sydney

HIGHLY COMMENDED

Amy Lembke PARKROYAL Darling Harbour

FOOD & BEVERAGE TALENT OF THE YEAR

JOINT WINNERS

Guillem Padros Puig Crown Towers Sydney

Catrina Toward Rydges Sydney Central

HIGHLY COMMENDED

Olga Kozhevnykova The Langham, Sydney

CONFERENCE & EVENTS TALENT OF THE YEAR

WINNER

Chloe Mitchell The Star Sydney

HIGHLY COMMENDED

Kim Mundey Rydges Newcastle

Carissa Putland PARKROYAL Parramatta

MARKETING TALENT OF THE YEAR

WINNER

Pascale Rocher Crystalbrook Byron

HIGHLY COMMENDED

Marlii Carroll Shangri-La Sydney

SALES TALENT OF THE YEAR

WINNER

Narae Park Hilton Sydney

HIGHLY COMMENDED

Candy Sharpe Pier One Sydney Harbour

HUMAN RESOURCES TALENT OF THE YEAR

WINNER

Vanessa Thompson Crystalbrook Byron

ROOMS DIVISION TALENT OF THE YEAR

WINNER

Olivia Blackley Four Seasons Hotel Sydney

HIGHLY COMMENDED

Mitchell Plenge Rydges World Square

EMPLOYEE EXCELLENCE IN SERVICE

WINNER

Jayson Coker Crown Towers Sydney

HIGHLY COMMENDED

Vinura de Silva Oaks Cypress Lakes Resort

CONCIERGE OF THE YEAR

WINNER

Nathan Brown Sofitel Sydney Darling Harbour

HIGHLY COMMENDED

Bradley Maljevac The Darling

HOUSEKEEPER OF THE YEAR

WINNER

Vijay Shah Rydges World Square

HIGHLY COMMENDED

Grace Esogon Crowne Plaza Terrigal Pacific

CHEF OF THE YEAR

WINNER

Martino Pulito The Star Sydney

HIGHLY COMMENDED

Patrick Morris Fairmont Resort Blue Mountains

HOTEL INDUSTRY RISING STAR

WINNER

Dyan Suaco The Langham, Sydney

HIGHLY COMMENDED

Stephanie Perera SKYE Suites Green Square

HOTEL EXECUTIVE OF THE YEAR

WINNER

Rob Weeden The Fullerton Hotel Sydney

HIGHLY COMMENDED

Joanna Carruthers Rydges Sydney Airport Hotel

HALL OF FAME INDUCTEE

Norman Arundel EVT Hotels and Resorts

RESTAURANT OF THE YEAR

(MID-RANGE – SUPERIOR HOTELS)

WINNER

The Wintergarden The Hydro Majestic Hotel Blue Mountains

HIGHLY COMMENDED

Manna Loft Rydges Sydney Central

RESTAURANT OF THE YEAR (DELUXE HOTELS)

WINNER

Altitude Shangri-La Sydney

HIGHLY COMMENDED

Alibi Bar and Dining Ovolo Woolloomooloo

BAR OF THE YEAR

(MID-RANGE – SUPERIOR HOTELS)

WINNER

Two Doctors Whiskey Tavern Fairmont Resort Blue Mountains

HIGHLY COMMENDED

Zephyr Hyatt Regency Sydney

BAR OF THE YEAR (DELUXE HOTELS)

WINNER

Aster InterContinental Sydney

HIGHLY COMMENDED

Gowings QT Sydney

BRASSERIE/CAFÉ OF THE YEAR

WINNER

Boiler House Restaurant The Hydro Majestic Hotel Blue Mountains

HEALTH CLUB AND SPA FACILITIES OF THE YEAR

WINNER

Crown Spa Crown Towers Sydney

HIGHLY COMMENDED

Elysia Wellness Retreat

REDEVELOPED/REFURBISHED HOTEL OF THE YEAR

WINNER

InterContinental Sydney

HIGHLY COMMENDED

Oaks Casuarina Santai Resort

MOTEL OF THE YEAR

WINNER

Best Western Plus All Settlers Motor Inn

APARTMENT/SUITE HOTEL OF THE YEAR

WINNER

SKYE Suites Green Square

MID-RANGE HOTEL OF THE YEAR

WINNER

Novotel Wollongong Northbeach

HIGHLY COMMENDED

Rydges Campbelltown

REGIONAL SUPERIOR HOTEL OF THE YEAR

WINNER

QT Newcastle

HIGHLY COMMENDED

Elements of Byron

METROPOLITAN SUPERIOR HOTEL OF THE YEAR

WINNER

The Star Grand Hotel and Residences Sydney

HIGHLY COMMENDED

Hyatt Regency Sydney

REGIONAL DELUXE HOTEL OF THE YEAR

WINNER

Spicers Sangoma Retreat

HIGHLY COMMENDED

Crystalbrook Byron

METROPOLITAN DELUXE HOTEL OF THE YEAR

WINNER

Crown Towers Sydney

HIGHLY COMMENDED

Park Hyatt Sydney